Shipping & Returns
Shipping Policy
Postage
Orders are dispatched daily after receipt of payment. We use Australia Post or a courier service for deliveries within Australia. Rates are automatically calculated using standard parcel rates. Deliveries to all destinations are calculated using Australia Post current schedule of charges and will be shown on your invoice.
Return Policy
Our products come with a 100% unconditional guarantee. Our confidence in the high quality of our Organic Chai enables us to offer this guarantee. Your satisfaction with our chai we make is 100% guaranteed. If you are dissatisfied for any reason, return the item in undamaged condition for a full refund.
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Damaged or Defective Products
We take extreme care in shipping your product. In the event you ever happen to receive it damaged, we will replace it free of charge as soon as you ship back the defective item. Shipping of the replacement item is at no cost to you.